Customer Engagement for SMBs.
Meet The Pony Express HQ
Intake Data from
3rd Party Sources
Leverage The Power of AI to Analyze and Supercharge Your Data
Where They Matter
with Artificial Intelligence
Announcing the Pony Express AI Suite.
Using our proprietary algorithms, we analyze each user’s digital body language to optimize the best time, channel and frequency to engage them for fully automated goal-driven marketing.
Smart Customer Engagement
Automatically determine the best time for customer engagement and conversion gleaned through your users’ behavioral and event and automatically send your text marketing messages when your customer is most active and likely to engage.
Don’t just send messages based on timezone – send them based on activity.
Identify and designate the specific digital messaging channels your customers are most likely to engage and convert with.
Smart, Automatic Message Series
Don’t just bet on bulk SMS campaigns to drive engagement. Automated messages for Welcome Messages, Active Campaigns, Follow-ups & more automatically use industry best practices to create more engagement.
Using real-time interaction data, cap channel-by-channel messaging loads and safely send campaigns without risking channel fatigue.
Activate consumer attention and interest with stand-out content that makes an impactful first impression.
Get new customers acquainted with your products and services with personalized welcome, trial and onboarding text marketing campaigns.
Design Customer Journey
Visualize the entire customer journey and build sophisticated, cross-channel segments and campaigns with Pony AI’s intuitive, drag-and-drop Workflow Studio.
Captivate customers to build rapport for the long term and strengthen their relationship with your brand.
Stay top-of-mind with targeted sales, promotions, announcements and product updates across all the channels that matter most to your audience.