Updated: Nov 23
At Pony Express HQ, we want you to have a great experience when sending and receiving text messages for your businesses or with your community members.
People come to Instagram to be inspired and discover things they care about, and that includes content from brands and businesses. If your business also has an Instagram page, you should let your customers or potential customers text messages to your business with the tap of a single button on your profile!
We explained how to add your text marketing phone number to your Instagram Business profile in 4 steps!
Step 1: Find your Pony Express HQ phone number
Make sure you remember your dedicated Pony Express HQ business phone number correctly. Go to your Pony Express HQ dashboard"Account Settings", look at your "Profile Details", and find your dedicated Pony Express HQ business phone number.
Step 2: Instagram Profile
Next, go to your Instagram profile, click your "Edit Profile", and go to the "Contact Options".
Step 3: Contact Options
On this page, click the "Text" button and enter your dedicated Pony Express HQ business phone number (from step 1).
Under the question "How would you like to be reached?", make sure you have checked the "Text" label! Tap Done on the right top and "Save" your settings.
Step 4: Contact Options
Visit your profile and tap the "Contact" > "Text" 💬 button! 🎉 In this way, your customers send text messages to your business phone number. You can reply to your text message on the Pony Express HQ dashboard.
That's easy. ♥️
♥️ We are here to help you
If you still don't have a Pony Express HQ business phone number to send and receive text messages, sign up for free now and get 100 bonus text credits. 🎉
Have questions? Visit our website today, and we’ll be glad to assist.
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