Property managers & landlords
Text messaging for property managers
Tell every tenant in a building the same thing at the same time (the water shutoff, the elevator outage, the inspection window) and keep the replies in one thread instead of nine voicemails.
- From
- (415) 555-0134 · your number
- To
- 312 tenants · “Building A”
Water will be off tomorrow 9am–1pm for the riser repair. Please fill what you need tonight. Reply STOP to opt out.
What you would actually send
Hot water is off in the north stack until about 3pm today while the valve is replaced.
Annual smoke alarm inspection is Thursday 10am–2pm. Someone must be home or leave a key.
Friendly reminder that rent is due Friday. Portal: ponyx.co/pay. Reply here with any questions.
Examples of what property managers & landlords send. One credit per 160-character segment; STOP and HELP are handled automatically on every message.
Property management runs on notices that are urgent for exactly one day. The water is off tomorrow morning. The elevator is out. The inspector needs access between ten and two. A notice taped to the lobby door reaches whoever walks past it; an email reaches the tenants who read email.
A text reaches everyone and, more usefully, it reaches them before they have made plans that the notice would have changed.
One building, one list
Contacts group by building, by stack, by floor or by unit type. The tenants in Building A do not need to hear about the roof work on Building C, and sending it to them anyway is how a list stops being read.
The notices that earn their place
Utility interruptions. Water, heat, power. Sent the night before, not the morning of, so people can fill a kettle.
Access requirements. Inspections, pest treatment, alarm testing. Anything where a missed message means a second visit and a second bill.
Emergencies. Fire panel faults, lift entrapment, flooding. This is the case that justifies having the channel set up before you need it.
Rent and renewal reminders. Less dramatic, and quietly the one that pays for itself.
Replies land in one place
A tenant who replies “I will not be home Thursday” reaches your inbox, and whoever is covering can see it. That is materially better than nine voicemails on a mobile that only one person carries.
On consent
Tenants have to opt in, the same as anyone else, and STOP has to work. That is handled automatically. See how opting out works. Building it into the lease-signing paperwork is the least painful moment to collect it.
There is no monthly fee. A quiet quarter costs nothing.
Send your first dispatch to property managers & landlords tonight
100 credits when you sign up. No card, no contract, no monthly plan.